Privacy Policy

Privacy Policy


Privacy Policy

Truly Venice is owned and managed by Property Solutions Gmbh, it’s registered office is located at Waldeckweg 17, Biel-Benken, 4105 (CH), Switzerland. Our Privacy Policy is applicable when you visit or search our website, when you register with Truly Venice, when you book a property or purchase other services.

Our website is designed in such a way that the use of your personal data will be kept to a minimum and will not exceed the purposes for which it was collected and/or processed. We do not process your personal data, apart from when it is strictly necessary or upon request by relevant public authorities or the police.

In general terms, handling of your personal data is disciplined by the Swiss Federal Law on data protection of 19/06/1992. Your data shall not be disclosed to third parties for purposes which are not permitted by law or without your express consent. For further information on our Privacy Policy, please contact us at


Every effort is made to ensure that the information provided on this website is correct and up to date. However, no absolute guarantee can be given as to the accuracy of the information, and you are advised to check details of dates, pricing etc. by contacting us directly when making your booking. Property Solutions will not be liable for any inconvenience that may arise in the unlikely event of incorrect information being published on this website.


This section provides detailed information about how this website uses cookies, cookie type files and technology used on its websites, for example local shared objects, also known as flash cookies, web beacons, etc. We will refer to all these types as cookies. By visiting our website and provided that your browser settings accept cookies, you will be considered as having consented to the use cookies.
Cookies are small files sent and stored in the memory of your computer by the websites you visit. Cookies are stored in your browser’s file directory. The next time you visit the website your browser will read the cookie and retransmit the information to the website or to the entity that originally created the cookie. To find out more about this technology and how it works visit the website
The cookies’ session used by this website avoids the need to resort to other IT techniques that could potentially compromise the privacy of users when navigating the site and they do not permit users’ personal identification data to be acquired.
The storage time for the data acquired depends on the type of cookie. The Cookies’ session expires when the browser is closed. Persistent cookies, including Flash local shared objects, typically expire in a timeframe of between two months and a couple of years.

How to disable cookies (opt-out)

The majority of Internet browsers are initially set up to accept cookies automatically. This means that at any time you can set up your browser to accept all or just some cookies or to refuse them, disabling websites use of them. Moreover, you can normally set the preferences of your browser to inform you every time a cookie is being stored on your computer. At the end of each navigation session, you can delete the cookies stored on the hard disk of your device. If you wish to delete the cookies stored in your browser’s cookie folder, remember that each browser has different procedures for managing the settings.
You can find information about how to manage cookies in your browser on the following web pages.
Google Chrome ( Mozilla Firefox ( Apple Safari ( Microsoft Windows Explorer (
If you do not wish to receive cookies from Google Analytics you can visit the page: Alternatively, it is possible to disable only Google Analytics cookies by using the additional opt-out component supplied by Google for its main browsers.
To find out more about cookies in general visit or

Services provided and cookies issued by third parties

For services provided by third parties, you may also exercise your right to object to such tracking by reading the privacy policy of the third party using the opt-out link if this is explicitly provided or by contacting the third party directly.
Without prejudice to the information stated above, the data holder also informs you that you are entitled to make use of Your Online Choices ( This service enables you to manage your tracking preferences for the majority of the advertising tools. The data holder therefore advises you to use this resource in addition to the information provided in this document.
Given that cookies and other tracking systems operated by third parties through the services used on this website cannot technically be controlled by the data holder, each specific reference to cookies and tracking systems installed by third parties is to be considered merely indicative. For complete information, please consult the privacy policy of any third-party service providers. Given the objective complexity of identifying the technologies used for cookies and the fact that these are closely integrated with the websites functions, you are invited to contact the data holder if you would like to receive more information about the use of cookies, for example involving third parties on this website. For more information, please contact the data holder Property Solutions GmbH


This website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043 USA (hereinafter Google). Google Analytics uses cookies, text files saved on your computer to make it possible to analyse how you are using the website. The information about your use of the website, including your IP address, obtained from cookies is sent to and stored on a Google server in the US. Google will use this information for the purpose of analysing your use of the website to draw up reports on the website traffic for the website owner and to offer further services relating to the use of the website and the internet.
Google may also disclose this information to third parties when this is prescribed by law or when such third parties are processing the data on behalf of Google. Google will in no circumstances associate your IP address with other data in its possession. You can avoid cookies being installed on your computer by changing your browser settings. We would however, like to inform you that this may prevent you from using some of the functions of this website. By using this website you consent to the processing by Google of your data in the ways and for the purposes stated above. You may, at any time, withdraw your consent to the further collection and storage of your personal data.
To that end, our contact details are given at the foot of this page. Alternatively, you can use the Google Analytics opt-out browser add-on (, if it is available for your browser.
This website uses Google Analytics with the extension _anonymizeIp() and therefore an abbreviated version of IP addresses is used so as to avoid direct personal identification.
To consult the privacy policy of the company Google relating to the Google Analytics service, you can visit the website
To find out about Google’s privacy policy in general, you can visit the website
By using our website you are giving your consent to the processing of your personal data by Google in the ways and for the purposes stated above.

Facebook plugins

Our website uses the plugins of the social network (hereinafter Facebook), managed by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The website provides an overview of the Facebook plugins and their design.
When directed by our website to a page containing one of these plugins, your browser uploads and reproduces the content of the Facebook server plugin. This enables the page on our site that you are visiting to be communicated to the Facebook server.
If you have a profile on Facebook, and while visiting our site you are connected to Facebook, the information sent by the plugin enables Facebook to recognise which page you are visiting and assigns the visit to your Facebook account. When you interact with the plugins, for example by liking or by posting a comment, that information is sent to your Facebook account where it is stored. The information relating to your visit to our website is sent to Facebook, regardless of whether you have activated the plugin or not.
To prevent the data relating to you and to your online navigation being sent to and stored on Facebook, you must disconnect from Facebook before visiting our website. To stop your data being collected and transmitted in the future through the Facebook plugins, you can download the add-on Facebook Blocker for your browser here: We advise you not to delete the add-on while you still wish to block plugins.
This link holds the Facebook privacy policy, containing more information on the way Facebook collects and uses data and your rights in relation to this, as well as other options for privacy-protection settings.

Use of the Google +1 button

Our website uses the +1 button for the Google+ (Google Plus) social network. When directed by our website to a page containing the Google +1 button, your browser uploads and reproduces the content of the Google +1 button. This enables the page on our site that you are visiting to be communicated to the Google server. Google records the chronology of your explorations looking at the +1 button, keeping this for a maximum of two weeks in order to manage and run the debugging application of it’s own systems. Google does not use your visit to any page on our website containing the +1 button in any other way.
The search results are entered as a +1 data sheet in your Google profile, or in another part of the web pages and online displays.
This link provides information about the Google privacy policy relating to the +1 button and it contains further information about Google’s collection, transmission and use of the data. As well as your rights in relation to this and information about the options for setting up your profile.


Apart from that already specified for navigation data, the user is free to provide personal data contained in the request forms sent to the company. Failure to provide the information could result in it being impossible to obtain the information requested.

Copyright statement

The copyright in the material, text and images, contained in this website belongs to Property Solutions. It is not permitted to copy any part of this material in any way, without the prior written permission of Property Solutions with the exception of the details of each apartment, which are purposefully formatted so that they can be printed in a hardcopy.

The HTML and JavaScript code in this website is subject to intellectual property rights reserved by Property Solutions or by other third parties. It is not permitted to copy any part of the code without the prior written permission of the copyright owner. Please contact us directly if you require further information about any of the code in this website.

Contact Details

Truly Venice
Property Solutions GmbH
Moosackerweg 24
4105 Biel-Benken (CH)
Tel: +41 614 11 00 22
Fax: +41 860 614 11 00 22
skype us

Local time zone: GMT + 1.00 h

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